Kevin Payan
Ramones Mexican BBQ
Fort Collins,CO
2
Languages
6
years of professional experience
Dedicated and professional with a strong background in customer service and operations management. Ability to build positive relationships and enhance customer satisfaction while keeping the team, sales, and productivity in mind.
Work History
Cashier
4 Years- Processed customer transactions accurately using point-of-sale systems.
- Managed cash drawer, balancing daily sales and minimizing discrepancies.
- Assisted customers with product inquiries, ensuring satisfaction and loyalty.
- Maintained clean and organized checkout area to enhance customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Assistant Manager
6 Years 4 Months- Led daily operations, ensuring efficient store management and customer satisfaction.
- Trained and mentored staff on customer service best practices and product knowledge.
- Analyzed inventory levels, optimizing stock to minimize waste and enhance profitability.
- Designed and implemented promotional displays to increase product visibility and sales.
- Coordinated special events, boosting community engagement and store foot traffic.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma
Skills
Customer service
Customer support
Work ethic
Professionalism and courtesy
Point-of-sale transactions
Cleaning and sanitizing
Professionalism
Store maintenance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Ramones Mexican BBQ
07.2022 - 07.2026Read More
Assistant Manager
Rocket Fizz Soda Pop & Candy Shops
03.2020 - 07.2026Read More
San Clemente High School
High School Diploma
Read More