Kevius Bass
Albany,GA
Summary
Dynamic multi-unit restaurant manager with over 8 years of experience, complemented by more than 15 years in management roles across the higher education and restaurant sectors. Proven expertise in driving sales growth, fostering a positive workplace culture, and developing high-performing teams. A strong track record of operational excellence and strategic leadership ensures the achievement of organizational goals while enhancing customer satisfaction. Committed to continuous improvement and innovation in fast-paced environments.
Overview
20
20
years of professional experience
Work History
District Manager
Waffle House Inc.
Adel, Dublin and Albany, GA
03.2018 - Current
- Significant hands-on involvement, including cooking, managing finances, and handling administrative tasks, often requiring long hours, working on holidays, and a constant on-call presence.
- Directed operations across multiple locations, ensuring compliance with company standards and policies. Focus on maintenance of the PNL and help guide managers in understanding of the PNL
- Analyzed performance metrics to identify improvement opportunities in customer service delivery.
- Collaborated with cross-functional teams to develop strategic initiatives that drive sales growth.
- Led recruitment efforts, fostering a diverse workforce aligned with company values and culture.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
FTC Program Director/ Student Center Manager
Albany State University
Albany, GA
06.2015 - 01.2018
- Designed and implemented innovative programs focused on increasing student participation and improving academic outcomes.
- Facilitated the implementation of strategic goals by coordinating efforts of cross-functional teams in alignment with institutional vision.
- Coordinated activities and resources within campus facility to support seamless operational flow and enhance user experience.
- Worked closely with event personnel (event coordinators, event support staff, security officers, catering, contracted services, etc.) to facilitate high quality events
- Conducted regular inspections and coordinated cleaning efforts to ensure optimal condition of student centers.
- Mandatory meetings, trainings, events and completed in-service curriculum requirements and performed other duties as assigned
- Organized and facilitated training sessions, focusing on improving program delivery and assessment techniques for faculty and staff.
- Developed and maintained relationships with community organizations to improve student outreach and service accessibility.
- Analyzed data to evaluate program effectiveness, driving strategic enhancements across various initiatives.
- Provided ongoing direction and leadership for program operations.
Program Assistant/ Mail room clerk
Georgia Department of Technical and Adult Education
Atlanta, GA
01.2010 - 10.2010
- Entered data in to the computer system for GED examines in the State of GA
- Prepared and mailed credentials to GED examinees and colleges.
- Received and returned phone calls
- Prepared and assists in training sessions
- Ordered, Organized and stocked office supplies
- Received, distributed mail and packages in the central mailing office
Grounds Manager
Paradise Lake Country Club
Riverdale, GA
03.2006 - 01.2010
- Managed and maintained grounds of the country club
- Supervised a crew of four employees
- Showed grounds and sales packages to potential Customers
- Helped coordinated events
- In charge of setting up seating’s and events arrangements.
- Cooked, waited tables and cleaned facilities after events.
Education
Master - Business Administration
Albany State University
Albany, GA01.2019
Bachelor - Criminal Justice
Albany State University
Albany, GA05.2014
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
Timeline
District Manager
Waffle House Inc.
03.2018 - Current
FTC Program Director/ Student Center Manager
Albany State University
06.2015 - 01.2018
Program Assistant/ Mail room clerk
Georgia Department of Technical and Adult Education
01.2010 - 10.2010
Grounds Manager
Paradise Lake Country Club
03.2006 - 01.2010
Master - Business Administration
Albany State University
Bachelor - Criminal Justice
Albany State University