Professional Summary
Overview
Work History
Education
Skills
Timeline

Kevon Bailey

IHOP
ORLANDO,FL
1
year of professional experience

Dynamic customer service professional with expertise in team collaboration, training development, and multitasking. Proven ability to enhance onboarding processes and ensure high customer satisfaction.

Work History

Host Trainer

1 Year 5 Months
IHOP | 07.2025 - 12.2026
  • Trained new hosts on IHOP's customer service standards and operational procedures.
  • Developed training materials to enhance onboarding processes for new staff members.
  • Coordinated scheduling of host shifts, ensuring adequate coverage during peak hours.
  • Resolved guest concerns promptly, maintaining high levels of customer satisfaction and loyalty.

Education

High School Diploma

Penn Foster Career School | Scranton, PA | 07.2026

Skills

Customer service
Attention to detail
Multitasking
Team collaboration
Team leadership
Self motivation

Timeline

Host Trainer

IHOP
07.2025 - 12.2026Read More

Penn Foster Career School

High School Diploma
Read More
Kevon Bailey