Kevonia Swaby
Lithonia,GA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Gametime Sports Bar & Lounge. Proven ability to enhance guest satisfaction through efficient service and team collaboration. Proficient in cash handling and maintaining cleanliness standards, ensuring a welcoming environment for all patrons.
Overview
1
1
Certification
Work History
Server
Gametime Sports Bar & Lounge
- Delivered exceptional customer service in fast-paced environment to enhance guest satisfaction.
- Efficiently managed multiple tables, ensuring timely order processing and delivery.
- Collaborated with kitchen staff to coordinate food preparation and presentation for high-quality service.
- Assisted in training new team members on menu knowledge and operational procedures.
Food Runner
Pei Wei Asian Diner
- Delivered food orders promptly to ensure customer satisfaction.
- Collaborated with kitchen staff to maintain smooth workflow during peak hours.
- Assisted in setting up dining areas for optimal guest experience.
- Monitored inventory levels and communicated needs to management effectively.
- Adapted quickly to changing priorities in a fast-paced environment.
- Provided support during busy shifts, enhancing team efficiency and service speed.
Cashier, Customer Service
Walmart
- Processed customer transactions efficiently, ensuring accurate cash handling and receipts.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted with inventory management by restocking shelves and monitoring product availability.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Event Barmaid
Various Events
- Served beverages efficiently at various events, ensuring prompt customer service.
- Maintained cleanliness and organization of bar area to enhance guest experience.
- Assisted in inventory management, tracking stock levels to prevent shortages.
- Collaborated with event teams to deliver seamless beverage service during high-demand periods.
- Implemented best practices for safety and sanitation in compliance with health regulations.
- Adapted quickly to diverse event environments, delivering consistent service under pressure.
- Maintained a clean and welcoming environment for guests with regular cleaning tasks and efficient organization.
Education
No Degree - Practical Nursing
Gwinnett Institute
Orlando, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Customer service
- Food running
- Team collaboration
- Point of sale operation
Certification
Certified nursing assistant
CPR card
Timeline
Server
Gametime Sports Bar & Lounge
Food Runner
Pei Wei Asian Diner
Cashier, Customer Service
Walmart
Event Barmaid
Various Events
No Degree - Practical Nursing
Gwinnett Institute