Kevin Porter
Westerville
Summary
Compassionate professional with a strong customer service focus and experience in developing individualized support plans. Skilled in multitasking and effective communication, dedicated to enhancing client independence and quality of life.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Independent Provider
Department of Developmental Disabilities
Columbus Ohio
04.2022 - Current
- Developed individualized support plans to enhance client independence and quality of life.
- Coordinated community resources and services to meet client needs effectively.
- Monitored client progress, adapting strategies to ensure optimal outcomes.
- Trained and mentored new staff on best practices in developmental disabilities support.
Driver, Warehouse Orders
LaserShip
Columbus, OH
02.2018 - 03.2022
- Operated delivery vehicles efficiently to transport warehouse orders to specified locations.
- Navigated routes using GPS technology to optimize delivery times and reduce delays.
- Conducted vehicle inspections and performed routine maintenance to ensure operational safety.
- Collaborated with warehouse team to accurately load and unload shipments, improving workflow efficiency.
Receptionist
Allstate Corp
Akron, OH
12.2007 - 03.2018
- Managed front desk operations, ensuring efficient appointment scheduling and client interactions.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between clients and insurance agents to facilitate policy management.
Forklift Operator Materal Handler
Caterpillar
Akron, OH
03.2002 - 11.2007
- Operated forklifts to transport materials within warehouse, ensuring safety and efficiency.
- Conducted daily inspections of forklift equipment to maintain optimal performance and compliance.
- Collaborated with team members to streamline material handling processes, reducing downtime.
- Trained new operators on safe equipment usage and workplace protocols, enhancing team competency.
Education
High School Diploma -
East High School
Akron, OH06.2003
Associate of Science - Business Management
University Indiana Tech
Indianapolis, IN11.2007
Skills
- Customer service focus
- Strong organization
- Marketing
- Respectful and compassionate
- Multitasking and organization
- Team collaboration
Certification
First Aide/ CPR
Polymers Science
Medication Admtration
Timeline
Independent Provider
Department of Developmental Disabilities
04.2022 - Current
Driver, Warehouse Orders
LaserShip
02.2018 - 03.2022
Receptionist
Allstate Corp
12.2007 - 03.2018
Forklift Operator Materal Handler
Caterpillar
03.2002 - 11.2007
Associate of Science - Business Management
University Indiana Tech
High School Diploma -
East High School