Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Quote
Awards
Volunteer Experience
Timeline
AssistantManager
Kevyn Grayce

Kevyn Grayce

Boise

Summary

Cordial Patient Access Specialist with demonstrated customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules, insurance protocols, and billing services. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 2 years of relevant work experience to your team.

Overview

3
3
years of professional experience

Work History

Patient Access Specialist

St. Luke's Health System
07.2022 - Current
  • Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.

Live-In Nanny

Parents Of Child
08.2021 - 01.2022
  • Prepared nutritious meals and snacks, adhering to dietary restrictions or preferences as needed.
  • Created a positive atmosphere in the home that fostered trust between the nanny, parents, and children alike.
  • Administered medications and provided basic first aid when required, ensuring proper care of the child''s health needs.

Education

Associate of Science - Pre-Nursing

Monterey Peninsula College
Monterey, CA
12.2024

Associate of Arts - Communication and Analytical Thinking

Monterey Peninsula College
Monterey, CA
12.2024

Associate of Science - Natural Sciences

Monterey Peninsula College
Monterey, CA
12.2024

Associate of Science - Social Sciences

Monterey Peninsula College
Monterey, CA
01.2024

Skills

  • Front Desk Operations
  • Medical Terminology
  • Appointment Scheduling
  • HIPAA Compliance
  • Exceptional communication
  • Professionalism and Ethics
  • Insurance Billing
  • Healthcare Software Knowledge

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Healthcare benefitsPaid sick leavePaid time offWork from home optionWork-life balanceCareer advancementPersonal development programs

Quote

How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky

Awards

  • EMT Basic Training, 12/01/17
  • Salutatorian, 06/01/17
  • Exemplary Mathematics Achievement, 06/01/17
  • Outstanding Academic Excellence, 06/01/17

Volunteer Experience

Monterey Bay Triathlon, Monterey, CA, 09/12/15 - 09/13/15

Timeline

Patient Access Specialist

St. Luke's Health System
07.2022 - Current

Live-In Nanny

Parents Of Child
08.2021 - 01.2022

Associate of Science - Pre-Nursing

Monterey Peninsula College

Associate of Arts - Communication and Analytical Thinking

Monterey Peninsula College

Associate of Science - Natural Sciences

Monterey Peninsula College

Associate of Science - Social Sciences

Monterey Peninsula College
Kevyn Grayce