Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Keyahna Eubanks

Toledo,OH

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged my attention to detail and exceptional customer service skills at Homewood Suites Hilton. My background includes training peers, improving patient independence at Med1care, and ensuring efficient, compassionate care. My expertise in time management and listening has consistently elevated team performance and patient satisfaction.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Homewood Suites Hilton
12.2023 - 10.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Phlebotomist

CSL Plasma
11.2021 - 07.2023
  • Assisted in training new phlebotomists, leading to increased staff proficiency and overall team performance.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.

Home Health Aide

Med1care
11.2020 - 11.2021
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Education

No Degree - Phlebotomy

Ternion School
Toledo, OH
07-2021

High School Diploma -

Jesup W Scott
Toledo, OH
09-2017

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills

Accomplishments

  • Documented and resolved room which led to helping them to others

Timeline

Front Desk Receptionist

Homewood Suites Hilton
12.2023 - 10.2024

Phlebotomist

CSL Plasma
11.2021 - 07.2023

Home Health Aide

Med1care
11.2020 - 11.2021

No Degree - Phlebotomy

Ternion School

High School Diploma -

Jesup W Scott

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Keyahna Eubanks