Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keyaira Agent

Fort Worth

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at Ben E Keith Foods. Skilled in cash management and adept at communication, I excel in high-pressure environments, significantly reducing data entry errors and boosting sales through strategic upselling. My flexibility and customer-centric approach have consistently driven positive outcomes. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.

Overview

9
9
years of professional experience

Work History

Clerk

Ben E Keith Foods
02.2023 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Effectively dispatching drivers with the proper information and equipment for successful deliveries to our valued customers.

Customer Service Representative

Dickies Warehouse
06.2021 - 09.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Data Entry Clerk

PLS Financial Services
01.2020 - 04.2021
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Sales Representative

Reliant Energy
08.2017 - 10.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Cashier

Walmart
12.2015 - 04.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Texas Can Acadmey
1316 E Lancaster Ave, Fort Worth Tx 76102
02.2016

Skills

  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Handling
  • Cash Management
  • Communication
  • Flexible and Adaptable

Timeline

Clerk

Ben E Keith Foods
02.2023 - Current

Customer Service Representative

Dickies Warehouse
06.2021 - 09.2021

Data Entry Clerk

PLS Financial Services
01.2020 - 04.2021

Sales Representative

Reliant Energy
08.2017 - 10.2019

Cashier

Walmart
12.2015 - 04.2017

High School Diploma -

Texas Can Acadmey

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Keyaira Agent