Keyana Hardy
Dairy Queen Grill & Chill
CINCINNATI,OH
1
Certification
4
years of professional experience
Adaptable cashier with experience in food service, register operations, and daily opening and closing tasks. Recognized for attention to detail, teamwork, and dependable cash handling. Focused on improving guest experience and supporting smooth, efficient store operations.
Work History
Cashier
3 Years 10 Months- Suggested combo meals, treats, and add-ons to support upselling and improve guest experience.
- Coordinated order flow with kitchen staff to reduce wait times and keep service moving smoothly.
- Maintained clean, organized checkout area, dining space, and service stations throughout shift.
- Trained new cashiers on register procedures, customer service standards, and closing routines.
- Followed food safety, sanitation, and restaurant policies while supporting daily opening and closing tasks.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma
- Honor Roll
- 3.8 GPA
- Extracurricular Activities: cheerleading
Skills
Cash handling
Customer service
Sales techniques
Client support
Cleaning and sanitizing
Time management skills
Multitasking and organization
Work ethic
Patience and empathy
Certification
servsafe certification
Timeline
Cashier
Dairy Queen Grill & Chill
07.2022 - 05.2026Read More
Lancaster High School
High School Diploma
Read More