Keyana Herbert PHR,CDP
Orlando,FL
Summary
Human Resources professional specializing in recruitment, employee relations, and policy development. Proven track record in reducing turnover rates and enhancing team productivity through targeted training programs. Extensive experience in payroll management, compliance, and designing compensation structures aligned with business objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Human Resources Director
Lotus Nursing & Rehab
Orlando, FL
01.2024 - 02.2025
- Coordinated with management to ensure compliance with HR regulations and laws.
- Managed employee initiatives, including recruitment, onboarding, performance management, promotions, and exit interviews.
- Oversaw payroll processing functions, ensuring accuracy of employee payments.
- Developed and implemented human resources policies, procedures, and best practices.
Human Resources Generalist
Lake Port Square
Leesburg, FL
04.2022 - 01.2024
- Developed hiring policies to ensure fair and merit-based recruitment.
- Created orientation programs to educate new hires on company guidelines and values.
- Partnered with department leaders to align HR initiatives with organizational goals.
- Organized employee recognition programs to improve morale and engagement.
Assistant Administrator
Quality Home Care Professionals
Orlando, FL
09.2017 - 04.2022
- Recruited and trained staff to support skill development and goal achievement.
- Established policies and workflows to streamline operations.
- Provided customer service for payroll inquiries and employee concerns.
- Executed resident care plans to ensure safety and satisfaction.
Intake Coordinator
Caring Home Care Services
Tampa, Florida
09.2014 - 10.2017
- Coordinated intake process for new clients, scheduling assessments and organizing paperwork.
- Verified insurance coverage for services rendered by facility.
- Facilitated socialization among residents through organized group activities and events.
- Assisted in identifying suitable referrals for clients to community agencies or programs.
Patient Care Advocate
Rescare Homecare
Valdosta, GA
02.2009 - 07.2014
- Created individualized care plans tailored to patient needs and preferences.
- Delivered direct care services, including bathing, dressing, grooming, toileting, and feeding.
- Conducted assessments for new admissions and oriented residents on facility rules.
- Monitored and documented clients' progress through observations and discussions.
Education
Bachelor of Science - Human Resources Management
Rasmussen College
Topeka, KS07-2026
Certificate of Technical Studies - Criminal Justice
Okefenokee Technical College
Waycross, GA07-2009
High School Diploma -
William R Boone High School
Orlando, FLSkills
- Staff development and training
- Operations management
- Medication management
- Client advocacy and support
- Unemployment claims processing
- Human resources operations
- KPI tracking and analysis
- Employee relations
- HR compliance
- Recruitment and talent acquisition
- Performance evaluation
- Payroll processing
Certification
- BLS Certification, 04/01/26
- Certified Notary Public
- Professional In Human Resources
- Assisted Living Facility Core training, 09/01/24
- Certified Dementia Practitioner, 06/01/26
- Activities Certified Professional, 07/01/2026
- Certified Medication Aide, 07/01/2026
References
References available upon request.
Timeline
Human Resources Director
Lotus Nursing & Rehab
01.2024 - 02.2025
Human Resources Generalist
Lake Port Square
04.2022 - 01.2024
Assistant Administrator
Quality Home Care Professionals
09.2017 - 04.2022
Intake Coordinator
Caring Home Care Services
09.2014 - 10.2017
Patient Care Advocate
Rescare Homecare
02.2009 - 07.2014
Bachelor of Science - Human Resources Management
Rasmussen College
Certificate of Technical Studies - Criminal Justice
Okefenokee Technical College
High School Diploma -
William R Boone High School
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