Keyanna Davis
New Orleans,LA
Summary
Dependable, successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Monday Resturant and Bar
New Orleans, LA
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant
TootieTootz Collection
New Orleans, LA
01.2018 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
Lash Technician
CheekyMinks
New Orleans, LA
09.2021 - Current
- Stayed current on latest and diverse types of last extensions and different application processes.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Educated clients on how to clean and maintain lash extensions.
- Consulted with clients to understand desired look and discuss available lash options.
- Used advanced tools and techniques to create beautiful, custom lash looks.
Delivery Driver
DoorDash
New Orleans, LA
04.2022 - 02.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Cashier Team Lead
Golden Corral Buffet and Grill
Kenner, LA
04.2015 - 02.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Operated POS cash register and equipment to collect payments.
Server
Golden Corral Buffet and Grill
Kenner, LA
04.2015 - 02.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
- ServSafe Food Handler's Certification
Timeline
Server
Monday Resturant and Bar
03.2023 - Current
Delivery Driver
DoorDash
04.2022 - 02.2024
Lash Technician
CheekyMinks
09.2021 - Current
Assistant
TootieTootz Collection
01.2018 - Current
Cashier Team Lead
Golden Corral Buffet and Grill
04.2015 - 02.2020
Server
Golden Corral Buffet and Grill
04.2015 - 02.2020
- ServSafe Food Handler's Certification