Keyanna Harris

Served as primary front desk contact for patients in a clinical setting.

Scheduled, rescheduled, and confirmed patient appointments.

Answered high volume phone calls and directed inquires appropriately.

Verified insurance information and coordinated with healthcare agencies.

Maintained accurate patients records using EHR systems.

Managed front office inventory and ensured reception area organization.

Supported overall office workflow by communicating effectively with providers and staff.

Processed documentation, and ensured HIPPA compliance.

• Managed store operations, supervised team members, conducted financial transactions, ensured customer satisfaction, maintained opening and closing procedures, maintained inventory levels, and upheld pharmacy and store cleanliness standards.

• Managed front desk operations, ensuring smooth guest check-in and check-out processes.
• Handled multi-line phone system, directing calls efficiently to appropriate departments.
• Assisted with administrative tasks, including data entry and maintaining office supplies inventory.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Collected room deposits, fees, and payments.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Developed strong working relationships with team members, fostering a positive work environment.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.