Keyanna Joseph
Northfield,MN
Summary
Knowledgeable Customer Service Representative with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
7
7
years of professional experience
Work History
Cashier
Bamco
02.2024 - 06.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Material Handler and Cleanup Crew
Daikin Applied
10.2022 - 07.2023
- Summary of duties: Be able to identify unit options using bill of materials
- Complete unit assembly of various parts based on unit options
- Package field installed components with the unit for safe shipment
- Clean units of dirt/debris from the assembly process for shipment to the customer
- Prepare units for winter weather shipment when necessary
- Label units for proper handling per engineering requirements
- Train new members on the various machines, procedures, safe work practices and any pertinent items regarding safety, quality and production
- Responsible for maintaining the 5s program to ensure a clean work area
- Follow and understand HOME Safe, Personal Choice and company safety manual requirements
- Identify and rework defective work pieces to comply with quality standards
- Read and interpret blueprints, sketches or product specifications to determine sequence and methods of fabricating, assembling and installing sheet metal products, including machine adjustments and material requirements per engineering requirements
- Ability to use hand tools
- Operate PIT (Powered Industrial Trucks), obtain PIT License
- All other duties as assigned
Packers and Packagers, Hand
PRAIRIE FARMS DAIRY
09.2021 - 10.2022
- Pack, weigh, and label completed items for shipment or storage
- Follow all company guidelines regarding packaging
- Identify and dispose of defective items
- Properly use packaging materials, including hand tools, glues, nails, padding, etc
- Keep complete records of all materials that go through the warehouse
- Maintain a clean work area
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
Cashier/Customer Service/Sales Associate/Stocker
Menards-641
05.2018 - 04.2020
- Maintained high productivity by efficiently processing cash, credit, debit, and voucher program payments for customers
- Worked closely with front-end staff to assist customers
- Inspected items for damage and reported issues to supervisor to return defective merchandise and obtain replacements for customers
- Helped customers find specific products, answered questions, and offered advice
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Office Assistant Intern
Scott Community College internship
06.2018 - 11.2018
- Produced professional and error-free letters, presentations, and spreadsheets
- Provided administrative support such as filing documents, copying paperwork, and delivering packages
- Coordinated with management and instructors and welcomed constructive criticism for areas needing improvement
- Handled sensitive information discreetly while maintaining strict confidentiality protocols.
- Assisted with daily office tasks, contributing to a well-run work environment.
- Proofread papers, letters and marketing materials to identify mistakes for quality control.
- Completed clerical tasks such as filing, copying, and distributing mail.
Temporary Worker
Labor Ready Temp Service
06.2017 - 08.2017
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Restocked work area when needed
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
Education
GED -
Adult Eduaction Center
Northfield, MN05-2025
Skills
- Typing
- Cash handling
- Customer service
- Microsoft Access
- Work ethic and integrity
- Patience and empathy
- Customer assistance
- Time management skills
Personal Information
Willing To Relocate: Anywhere
Timeline
Cashier
Bamco
02.2024 - 06.2024
Material Handler and Cleanup Crew
Daikin Applied
10.2022 - 07.2023
Packers and Packagers, Hand
PRAIRIE FARMS DAIRY
09.2021 - 10.2022
Office Assistant Intern
Scott Community College internship
06.2018 - 11.2018
Cashier/Customer Service/Sales Associate/Stocker
Menards-641
05.2018 - 04.2020
Temporary Worker
Labor Ready Temp Service
06.2017 - 08.2017
GED -
Adult Eduaction Center
Similar Profiles
Sophia JohnsonSophia Johnson
Crew Member at BAMCO McDonald'sCrew Member at BAMCO McDonald's
Noureldeen BadrNoureldeen Badr
Sheet Metal Fabricator at Bamco INCSheet Metal Fabricator at Bamco INC
Brady ClarkeBrady Clarke
Shift Manager in Training at BAMCO, McDonald'sShift Manager in Training at BAMCO, McDonald's