Keydrek Jones
Athens,AL
Summary
Dedicated associate with great experience at Publix, excelling in customer service and cash handling. Proven ability to resolve conflicts and enhance customer satisfaction. Recognized for maintaining high standards of cleanliness and contributing to a positive shopping experience through effective teamwork.
Overview
2
2
years of professional experience
Work History
Cashier
Publix
Athens, AL
02.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced shopping experience, provided product information and location assistance.
Education
High School Diploma -
Athens High School
Athens, ALSkills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Customer relations
- Cash register systems
- Conflict resolution
- Product knowledge
Timeline
Cashier
Publix
02.2024 - Current
High School Diploma -
Athens High School