Keyla Garcia
Queens,NY
Summary
Attentive Customer Service Representative with 3 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player.
Overview
2
2
years of professional experience
Work History
Cashier
Burger King
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
Dogfish Head Craft Brewery
01.2023 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Store Assistant
Don Tacos
06.2022 - 11.2022
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Education
High School Diploma -
Our Mother of Mercy
Guayaquil, EC02.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Burger King
08.2023 - Current
Server
Dogfish Head Craft Brewery
01.2023 - 06.2023
Store Assistant
Don Tacos
06.2022 - 11.2022
High School Diploma -
Our Mother of Mercy