Keyla Montoya
Canutillo
Summary
Hardworking and reliable employee with an extensive background operating cash registers, stocking merchandise, and providing excellent customer service. Works well within team settings.
Overview
5
5
years of professional experience
Work History
Sales Associate
Total Wireless
Anthony
02.2025 - 05.2025
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted customers to determine wants or needs.
Cashier
southwest kettlecorn
El Paso
03.2022 - 10.2024
- Built and maintained productive relationships with employees.
- Sold lemonades and kettle corn at every event. (Don Haskins, Coliseum, Chihuahuas Stadium)
- helped make fresh lemonades.
- Giving samples to every customer so they would purchase some of our products.
Line Operator
Carl's Jr
El Paso
01.2024 - 03.2024
- Set up and operated production machinery according to specific standards and protocols of company.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Packaged and labeled prepared foods for storage or sale.
- Took and recorded temperatures of food, refrigerators and freezers.
- Cleaned and sanitized utensils, dishes or silverware.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
Cashier
Don Carbon
El Paso
03.2023 - 06.2023
- Greeted customers promptly and responded to questions.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Helped customers find specific products, answered questions, and offered product advice.
- They packed their food and brought it to their table.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked that all orders were accurate before delivering to customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Shift Manager
Popeyes
El Paso
01.2020 - 04.2022
- Directed and led employees and team members on effective operations, methods and procedures.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Trained new employees on company policies, procedures, and job responsibilities.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Maintained cleanliness and organization of work area.
- Greeted guests with friendliness and professionalism.
- Ensured that all orders were correct before leaving the kitchen area.
- Greeted and welcomed customers as they arrived at the restaurant.
- Followed proper sanitation guidelines when handling food products.
Education
High School Diploma -
Canutillo High School
El Paso, TX06-2021
Skills
- Customer service
- Bilingual
- Friendly, positive attitude
- Merchandise restocking
Timeline
Sales Associate
Total Wireless
02.2025 - 05.2025
Line Operator
Carl's Jr
01.2024 - 03.2024
Cashier
Don Carbon
03.2023 - 06.2023
Cashier
southwest kettlecorn
03.2022 - 10.2024
Shift Manager
Popeyes
01.2020 - 04.2022
High School Diploma -
Canutillo High School