Keylee Baird
Mt. Vernon
Summary
Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
3
3
years of professional experience
Work History
Sales Associate
Just Liqour
01.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
SALES ASSOCIATE
All American Car Wash
01.2024 - 10.2024
- Greeted customers warmly and offered assistance
- Performed cleaning tasks, keeping store neat and organized
- Helped customers find and select products
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
ASSISTANT MANAGER
Maurice's
02.2023 - 12.2023
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Helped oversee the daily operations of the store, managing staff and inventory
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes
- Coached and mentored new employees on company policies and procedures
- Tracked store inventories and replenished products according to demand
PRIVATE NANNY
Raygen Odell
08.2022 - 02.2023
- Developed strong relationships with the children and their families
- Took on variety of roles, working flexible hours to meet fluctuating needs of family
- Created safe and secure environment for children to play and learn
- Managed the children's daily routines, such as meal times, bath times, and bedtimes
- Cleaned up after the children to maintain a safe living environment
Education
HIGH SCHOOL DIPLOMA -
Rider High School
Wichita Falls, TX05.2021
Skills
- Customer service
- Customer assistance
- Cleaning and sanitizing
- Cash handling
- Patience and empathy
- Work ethic and integrity
Timeline
Sales Associate
Just Liqour
01.2025 - Current
SALES ASSOCIATE
All American Car Wash
01.2024 - 10.2024
ASSISTANT MANAGER
Maurice's
02.2023 - 12.2023
PRIVATE NANNY
Raygen Odell
08.2022 - 02.2023
HIGH SCHOOL DIPLOMA -
Rider High School
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