Keylin Anaya
Anaheim,CA
Summary
Results-oriented manager with expertise in customer service, team leadership, and strategic planning. Skilled in time management, decision-making, and training in fast-paced environments. Effective communicator who supports team development and fosters a positive workplace culture. Committed to continuous learning and contributing to team success.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Manager
Mcdonalds Inc.
2023.06 - Current
- Supervised daily operations to ensure efficient workflow and adherence to quality standards.
- Trained and mentored team members to enhance performance and customer service skills.
- Implemented inventory management processes, reducing waste and improving stock accuracy.
- Developed staff schedules to optimize labor resources during peak hours.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Receptionist
Kupa Inc.
2020.03 - 2023.05
- Greeted visitors warmly, ensuring a positive first impression of the company.
- Managed multi-line phone system and directed calls to appropriate departments.
- Scheduled appointments and maintained calendars for executives efficiently.
- Managed office supply inventory and ordered supplies.
- Before coming a receptionist I was a warehouse worker in the back. I operated pallet jacks to efficiently help transport materials within the warehouse.
- Implemented inventory management practices that improved stock accuracy and reduced discrepancies.
- Loaded, unloaded, and moved heavy material to and from storage and production areas.
- Consistently lifted materials weighing as much as 30 pounds.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Education
High School Diploma -
Savanna High Scool
301 N Gilbert St Anaheim CA 9280105.2024
Skills
- Staff management
- Team leadership
- Task delegation
- Strategic planning
- Problem-solving
- Inventory management
- Decision-making
- Customer engagement
- Operational efficiency
- Organization and multitasking
- Communication skills
- heavy lifting equipment
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Manager
Mcdonalds Inc.
2023.06 - Current
Receptionist
Kupa Inc.
2020.03 - 2023.05
High School Diploma -
Savanna High Scool