Summary
Overview
Work History
Education
Skills
Timeline
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Keyonna Brandy

East Chicago,IN

Summary

Dynamic professional with a proven track record at Ezpawn, adept in cash flow management and appraisal knowledge. Excelled in enhancing service delivery and profitability through effective communication and teamwork. Demonstrated ability to negotiate and manage transactions, ensuring compliance and customer satisfaction. Skilled in leveraging technology for efficient operations.

Overview

7
7
years of professional experience

Work History

Pawnbroker

Ezpawn
12.2021 - 04.2024
  • Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
  • Made loans on items after closely inspecting item values, collecting payments or tangible property as collateral.
  • Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
  • Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.

Food Service Worker

Northshore Hospital
09.2019 - 05.2020
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Ticket Agent

Greyhound
02.2017 - 06.2019
  • Used computerized ticketing systems to process ticket orders accurately and securely.
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
  • Researched and resolved customer ticketing issues to promote satisfaction.
  • Assisted with development and implementation of new ticketing policies for enhanced service delivery.

Education

No Degree - Medical Insurance Billing

Ultimate Medical Academy - Clearwater
Tampa, FL
06.2025

High School Diploma -

DR Martin Luther King High School
Chicago, IL
06.1993

Skills

  • Cash Flow Management
  • Effective communicator
  • Teamwork orientation
  • Appraisal Knowledge

Timeline

Pawnbroker

Ezpawn
12.2021 - 04.2024

Food Service Worker

Northshore Hospital
09.2019 - 05.2020

Ticket Agent

Greyhound
02.2017 - 06.2019

No Degree - Medical Insurance Billing

Ultimate Medical Academy - Clearwater

High School Diploma -

DR Martin Luther King High School
Keyonna Brandy