Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Keysha Townsend

Whitehall,OH

Summary

Diligent Shift Supervisor with 19 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Shift Lead Supervisor

Taco Bell
Whitehall, OH
11.2007 - Current
  • Running a shift while providing excellent customer service.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Upheld company standards and compliance requirements for operations.
  • Maintained accurate inventory records of products used during shifts.

Education

Some College (No Degree) - Business Administration

Strayer University
Washington, DC

Skills

  • Restaurant Management
  • Restaurant Experience
  • Management
  • Food Safety
  • Customer Service Management
  • Policy and Procedure Enforcement
  • Quality Inspections
  • Flexible Schedule
  • Conflict Resolution
  • Creative Problem-Solving
  • Staff Supervision
  • Positive Attitude

Certification

Serv Safe Certification

References

References available upon request.

Timeline

Shift Lead Supervisor

Taco Bell
11.2007 - Current

Some College (No Degree) - Business Administration

Strayer University

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Keysha Townsend