Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kezia Santos

Brooklyn

Summary

Skilled Dunkin Donuts Crew Member with 2 years of experience delivering exceptional service and efficient food preparation. Adept at maintaining cleanliness, managing transactions, and enhancing customer satisfaction. Passionate about fostering a collaborative team environment and ensuring each patron has a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Crew Member

Dunkin' Donuts
East Weymouth
11.2022 - 03.2025
  • Executed cashier duties, handling cash and credit transactions with precision.
  • Provided friendly and efficient customer service, enhancing the customer experience.
  • Assisted in food production, ensuring compliance with safety standards.
  • Maintained cleanliness and organization throughout the service area.
  • Trained in multiple roles, including cashier, food prep, and customer service.
  • Maintained cleanliness and organization of the store, contributing to a 20% increase in health inspection scores.
  • Collaborated with team members to streamline operations, resulting in a 25% reduction in service wait times.

Education

BBA - Business Administration

Estacio De Sá
São Paulo,BR
08-2018

Skills

  • Product Knowledge
  • Food Safety Standards
  • Cash Handling
  • Multitasking
  • Punctuality

Languages

Portuguese
Native/ Bilingual
English
Professional
Spanish
Professional

Timeline

Crew Member

Dunkin' Donuts
11.2022 - 03.2025

BBA - Business Administration

Estacio De Sá

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Kezia Santos