Keziah Achen-Devena
Twin Falls,ID
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
4
4
years of professional experience
Work History
Manager
4 Roots Juice Bar & Cafe
Twin Falls, ID
10.2023 - Current
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Established processes to ensure efficient workflow throughout the organization.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Banquets Cook
Sunriver Resort
Sunriver, OR
09.2023 - 10.2023
- Worked with chef to complete dishes on schedule and in line with exacting presentation and taste standards.
Laundry Attendant
Sunriver Resort
Sunriver, OR
08.2023 - 09.2023
- Kept work area neat, clean and organized at all times.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Cleaned the laundry room and equipment regularly according to safety standards.
- Assisted with additional housekeeping tasks during staffing shortages.
Housekeeping Room Attendant
Sunriver Resort
Sunriver, OR
12.2022 - 08.2023
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Communicated effectively with team members about daily assignments and task progress.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
PSE Clerk
United States Postal Service, USPS
Bend, OR
09.2022 - 11.2022
- Assisted customers with their postal needs, such as sending packages and buying stamps.
- Organized mail into appropriate categories and sorted them according to post office regulations.
- Scanned documents for mailing purposes and generated labels for outgoing items.
- Performed data entry duties for tracking mail and other related activities.
Crew Member
4 Roots Juice Bar & Cafe
Twin Falls, ID
08.2021 - 07.2022
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Team Lead
Pizza Pie Cafe Twin Falls
Twin Falls, ID
03.2020 - 07.2021
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
Baker
Golden Corral Buffet and Grill
Twin Falls, ID
02.2021 - 05.2021
- Operated ovens and other equipment to bake products according to established recipes.
- Followed food safety guidelines while preparing all food items.
- Decorated cakes with icing, sprinkles and other edible decorations.
- Baked fresh bread and pastries for cafes and restaurants.
- Provided customer service by answering questions about menu items or taking orders from customers.
Education
High School Diploma -
Twin Falls Senior High School
Twin Falls, ID05-2020
Associate of Applied Science - Business Management / Entrepreneurship
College of Southern Idaho
Twin Falls, IDSkills
- Team Leadership
- Staff Training and Development
- Time Management
- Business Planning
Affiliations
- Enjoy crocheting on the side for a small side business
- Author of a series in the making
- 3/4 time student and Part-time manager
Timeline
Manager
4 Roots Juice Bar & Cafe
10.2023 - Current
Banquets Cook
Sunriver Resort
09.2023 - 10.2023
Laundry Attendant
Sunriver Resort
08.2023 - 09.2023
Housekeeping Room Attendant
Sunriver Resort
12.2022 - 08.2023
PSE Clerk
United States Postal Service, USPS
09.2022 - 11.2022
Crew Member
4 Roots Juice Bar & Cafe
08.2021 - 07.2022
Baker
Golden Corral Buffet and Grill
02.2021 - 05.2021
Team Lead
Pizza Pie Cafe Twin Falls
03.2020 - 07.2021
High School Diploma -
Twin Falls Senior High School
Associate of Applied Science - Business Management / Entrepreneurship
College of Southern Idaho
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