Dedicated employee with strengths in customer service, sales and promotion strategies. Very patient and understanding when interacting with others. Successful in teaching junior employees how to maximize performance. Works well with children.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Cashier Team Lead
Wendy's
Bogota
01.2025 - Current
Supervised cashier team to ensure efficient customer service.
Trained new cashiers on register operations and customer interactions.
Managed cash drawer accuracy and balanced daily transactions.
Coordinated food preparation and assembly for efficient service during peak hours.
Ensured that all product was stored properly at appropriate temperatures prior to serving.
Performed daily opening and closing procedures for the register area.
Assisted cashiers with resolving customer complaints and inquiries.
Facilitated communication between front-line staff and management effectively.
Soup Kitchen Volunteer
Loyal Baptist Church
The Bronx
08.2023 - 07.2025
Prepared and served meals to individuals in need at the community soup kitchen.
Organized food supplies and maintained cleanliness of the kitchen area.
Assisted in meal planning and food distribution for weekly events.
Child Care Helper
Young Israel Of Teaneck
Teaneck
09.2023 - 10.2024
Assisted in supervising children during various activities and playtime.
Distributed snacks and meals in accordance with dietary guidelines.
Organized activities to promote learning and development.