Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Keziah Smith

Livonia,MI

Summary

Confident, dependable, and outgoing, with superb communication and leadership skills as well as the capacity to follow instructions. I can adjust to fast-paced work environments and am not resistant to change. I adore brightening someone's day and interacting with them positively. With my experience, I can work successfully with a variety of people and adapt to any environment.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Massage Luxe Spa
01.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.

Server

Texas Roadhouse
01.2023 - 11.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.

Restaurant Hostess

Red Lobster
09.2019 - 06.2021
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

Computer Science And Programming

Wayne State University
Detroit, MI
09.2026

High School Diploma -

North Farmington High School
Farmington Hills, MI
06.2022

Skills

  • Positive Attitude
  • Friendly and Outgoing
  • Teamwork and Collaboration
  • Relationship Building
  • Organized
  • Self-Directed
  • Attention to Detail
  • Event Planning
  • Public Speaking
  • Social Media Management

Volunteer

  • Assistant teacher for elementary and teen age children in Sunday School.
  • Passed out backpacks and school suplies.


Timeline

Front Desk Receptionist

Massage Luxe Spa
01.2024 - Current

Server

Texas Roadhouse
01.2023 - 11.2023

Restaurant Hostess

Red Lobster
09.2019 - 06.2021

Computer Science And Programming

Wayne State University

High School Diploma -

North Farmington High School

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Keziah Smith