Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
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Khadija Ahmed

Rochester,New York

Summary

Motivated and engaged professional who is dedicated to providing exceptional customer service. Results-oriented Banker with over 7 years of experience in the finance and sales industry. Desiring a dynamic career position that allows for growth and collaboration while utilizing my expertise to increase profitability.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Banker

Bank of America
Rochester, NY
04.2017 - Current
  • Exceeded revenue goals on a consistent basis in a fast-paced environment
  • Drove responsible growth while maintaining high client satisfaction and retention
  • Helped fulfill the financial needs of diverse clients with the aid of strong partnerships
  • Learned all necessary information to maintain regulatory adherence and operational accuracy
  • Develop and manage a variety of digital campaigns to develop strategies for clients
  • Anticipate needs by studying services and conducting market research to identify new leads
  • Support senior sales teams and sales representatives on outbound strategies and lead generating efforts
  • Collaborate with sales teams by bringing innovative lead generation ideas to each weekly meeting
  • Help clients with life priorities such as managing expenses, building wealth, managing debt, buying a home, saving for college and planning for unexpected life events

Financial Center Interim Assistant Manager

Bank of America
Seattle, WA
01.2020 - 05.2023
  • Manages client traffic, engaging and appropriately routing clients, and fosters client retention
  • Coached and developed new teammates
  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Keeping a clean, organized work area and a professional appearance.

Education

Bachelor's degree - Human Services

Highline Community College
05.2020

Skills

  • Outbound Sales
  • Banking
  • Sales Support
  • Research
  • Salesforce

Certification

Certified Notary Public

Accomplishments

Received The president Volunteer Service Award

• Volunteered and mentored at the Boys & Girls Club of America

• Assisted with raising funds for the women’s shelter

• Have been a part of multiple 5k walks for MS and Cancer

• Worked with Habit for Humanity built homes for families in need

• In the year 2023 I have completed over 220 volunteer hours

Languages

Somali
Native/ Bilingual

Timeline

Financial Center Interim Assistant Manager

Bank of America
01.2020 - 05.2023

Senior Banker

Bank of America
04.2017 - Current

Bachelor's degree - Human Services

Highline Community College

Certified Notary Public

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Khadija Ahmed