Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Khadija Elmahi

Santa Clara,CA

Summary

Hardworking and reliable UC Davis student with customer service and facility management experience. Skilled in multitasking, problem-solving, and communicating effectively with diverse groups. Fast learner with strong attention to detail, a positive attitude, and the flexibility to adapt to any changes or challenges. Confident handling front-facing duties, event support, and ensuring safe, organized environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Syed Dental
Santa Clara, CA
02.2021 - 12.2024
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Assisted with scheduling appointments for clients and visitors.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Greeted customers warmly and made them feel welcome.
  • Explained policies and procedures to visitors.
  • Scheduled and confirmed appointments for clients and staff.

Arabic Tutor

Self-employeed
Santa Clara, CA
01.2019 - 03.2020
  • Communicated effectively with parents regarding their child's progress in learning Arabic.
  • Assisted students in developing reading, writing and speaking skills in the Arabic language.
  • Created instructional materials, such as handouts, activities and worksheets to help students learn Arabic grammar, pronunciation and vocabulary.
  • Provided feedback on assessments or homework assignments in a timely manner.
  • Assessed student performance through quizzes, tests, homework assignments and projects.

Education

Bachelor of Science - Neurobiology, Physiology, And Behavioral Sciences

University of California, Davis
Davis, CA
12-2026

Associate of Science - Biology

De Anza College
Cupertino, CA
06-2024

Skills

  • Problem-Solving
  • Customer Assistance and Interaction
  • Critical Thinking
  • Office administration
  • Initiative-taking
  • Tech/AV Equipment Basics
  • Fluent in Arabic and Harari
  • Decision-making
  • Team Player
  • Public Speaking

Affiliations

  • Co-President – Faces of Afro-Muslims (FAM) – Organized events and led outreach to support Black/Underrepresented Muslim students on campus.
  • Committee member, Imani4Youth – Mentored and tutored K–12 students through one-on-one meetings, offering academic help and general guidance to encourage personal and educational growth.
  • Volunteer, Imani Clinic – Supported patient care and clinic operations at a student-run free clinic serving underserved communities in Sacramento; contributed to health education, outreach efforts, and community-focused programming.

Accomplishments

  • Was recognized for academic excellence and maintaining a high GPA as part of the Honors Program at my community college
  • Selected as NPB 110C Learning Assistant for upcoming Fall Quarter
  • Received positive customer feedback during employment at Syed Dental for patience and professionalism

Certification

  • HIPAA Certification completed
  • First Aid/CPR Certification in progress

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual
Harari
Native/ Bilingual
Amharic
Limited

Timeline

Front Desk Receptionist

Syed Dental
02.2021 - 12.2024

Arabic Tutor

Self-employeed
01.2019 - 03.2020

Bachelor of Science - Neurobiology, Physiology, And Behavioral Sciences

University of California, Davis

Associate of Science - Biology

De Anza College
Khadija Elmahi
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