Offering strong analytical abilities and commitment to accuracy. Eager to learn and develop in the medical billing and coding environment. I am ready to use my skills, and grow in this field.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist/Associate
Diabetes and Endocrinology Associates
02.2023 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
Scheduled, coordinated and confirmed appointments and meetings.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
Performed cash, card, and check transactions to complete customer purchases.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Completed data entry and filing to keep records updated for easy retrieval.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Chiropractic Assistant
Southern Chiropractic and Wellness Center
11.2020 - 02.2023
Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
Sanitized, restocked, and organized exam rooms and medical equipment.
Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Performed administrative tasks by maintaining inventory, ordering supplies and scheduling staff,
Oriented and trained new staff on proper procedures and policies.
CNA/Patient Technician
Westbury Nursing Home
05.2018 - 11.2020
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Medical Office Assistant – Medical Records at Diabetes and Endocrinology AssociatesMedical Office Assistant – Medical Records at Diabetes and Endocrinology Associates