Khadijah Jones
Greenville,SC
Summary
I am a dedicated, organized, and methodical individual. I am team player and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.
Overview
8
8
years of professional experience
Work History
Collections Representative & Rebates
Global Lending Services
10.2021 - Current
- Analyzing customer accounts to determine whether they are delinquent, preparing and sending notifications of payments past due, assisting customers in finding a way to meet financial obligations, placing phone calls to remind customers of payments and account balance, preparing delinquent account reports for management
Outbound Sales Representative
Spectrum
06.2020 - 04.2021
- Making outbound lead follow-up calls to potential and existing customers, qualifying leads and selling products and services, compiling and working lists of prospective customers for use as sales leads
Banking Specialist I
TD Bank
07.2019 - 07.2020
- Opening and closing accounts, providing customer/technical support for online products, offering various sales products to customers, providing information and assistance for accounts going into collections
Customer Service Representative
Alorica
11.2016 - 03.2018
- Working as an Internet Mobility Agent, demonstrating outgoing and energetic attitude, utilizing good listening skills, multitasking, problem-solving, and computer experience
Education
High school diploma -
Southside High School
Greenville, SC06.2013
Skills
- Accounting
- Communication skills
- Data entry
- Upselling
- Sales
- Customer service
- Microsoft Office
- Cold calling
- Technical Support
- Outbound Sales
- Account Analysis
- Skip tracing
- Loan Processing
- Lending
- Microsoft Word
Timeline
Collections Representative & Rebates
Global Lending Services
10.2021 - Current
Outbound Sales Representative
Spectrum
06.2020 - 04.2021
Banking Specialist I
TD Bank
07.2019 - 07.2020
Customer Service Representative
Alorica
11.2016 - 03.2018
High school diploma -
Southside High School
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