SUBIRA PRIESTER
Jacksonville,FL
Summary
Organized and efficient Customer Service highly skilled in office administration, data organization, proofreading, database management and word processing.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Collections Representative
Ally Financial
Jacksonville, FL
08.2019 - Current
- Taking incoming calls on a daily basic, opening, transferring, stopping service's
- Responded to customer requests via telephone and email
- Asked open-ended questions to assess customer needs
- Entered details such as payments, account information and call logs into the computer system.
GOVERNMENT CONSULTANT
STATE OF FLORIDA
Jacksonville, FL
11.2016 - 07.2017
- Worked with spreadsheets on a daily basic Research an analyze work within state protocol Made sure spreadsheets was processed in a timely manner
- Performed initial client assessment and analysis to begin research process
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
REVENUE COLLECTOR
DUVALL COUNTY TAX COLLECTOR
Jacksonville, FL
10.2005 - 10.2016
- Process titles, tag, Property tax on a daily basic Process dealer work on a daily basic
- Communicated and established a relationship with customers
- Process daily deposits from Escrow department
- Familiar with work processing, bookkeeping and record keeping procedures
Skills
- Customer Care
- Customer Support
- Call Center
- Title Processing
- Proofreading
- Word Processing
- Accounting
- Escrow
- Personal Assistant Experience
- Cold Calling
- Accounts Receivable
- Tax Experience
- Bookkeeping
- Certifications and Licenses
- Accounting Tech
- 2017
- Additional Information
- CNA
- Over 10 years Customer Service Experience Research
- 1 000kph in data entry MS Windows proficient
- Microsoft Document scanning
- PowerPoint Data analysis
- Outlook CNA license
Certification
CUSTOMER SERVICE (10+ years)
DATA ENTRY (10+ years)
SCANNING
DATA ANALYSIS
OUTLOOK (10+ years)
Timeline
Collections Representative
Ally Financial
08.2019 - Current
GOVERNMENT CONSULTANT
STATE OF FLORIDA
11.2016 - 07.2017
REVENUE COLLECTOR
DUVALL COUNTY TAX COLLECTOR
10.2005 - 10.2016
CUSTOMER SERVICE (10+ years)
DATA ENTRY (10+ years)
SCANNING
DATA ANALYSIS
OUTLOOK (10+ years)
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