Khaelin Gilliam
Lake Elsinore,CA
Summary
Dedicated sales associate with expertise in customer service and team collaboration. Proven ability to enhance customer satisfaction through effective problem-solving and time management.
Adaptable sales associate recognized for exceptional customer service and problem-solving skills. Experienced in streamlining processes and enhancing team performance, ready to drive improvements in customer satisfaction and operational efficiency.
Results-driven professional with experience in retail sales. Skilled in optimizing customer experiences and building strong relationships. Committed to achieving team goals and delivering exceptional service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Sales Associate
Target
18287 Collier Ave, Lake Elsinore, CA 92530
08.2024 - 11.2024
- Provided expert assistance in product selection and inquiries, contributing to a positive shopping environment.
- Enhanced customer experience by maintaining organized merchandise displays and ensuring store cleanliness.
- Streamlined point-of-sale processes during transactions, ensuring swift service for customers.
- Spearheaded collaboration with team members to optimize shelf restocking and inventory management.
- Addressed customer complaints swiftly to enhance satisfaction and loyalty.
- Organized merchandise preparation for sales floor through effective pricing and tagging.
- Guided customers in locating products and verified merchandise availability across store systems.
- Addressed customer inquiries regarding sizing of accessories and care for merchandise.
- Executed store presentation standards by organizing merchandise and upholding cleanliness protocols.
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
Team Member
Juice It Up!
29261 Central Ave, Lake Elsinore, CA 92532
07.2022 - 12.2022
- Prepared and blended fresh juice and smoothie orders according to company recipes.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Assisted customers in product selection, providing recommendations based on preferences.
- Operated cash register, processing transactions efficiently while handling customer inquiries.
- Restocked inventory supplies, monitoring levels to ensure availability of ingredients.
- Collaborated with team members to meet peak service demands during busy hours.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Bachelor of Science - Music Composition
Los Angeles Film School
Los Angeles, CA03-2027
High School Diploma -
Lakeside High School
32593 Riverside Dr, Lake Elsinore, CA 9253006-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Relationship building
- Flexible schedule
- Stocking and receiving
- Client service
- Conflict resolution
- Cleaning techniques
- Merchandise display
- Display setup
Languages
English
Native or Bilingual
Timeline
Sales Associate
Target
08.2024 - 11.2024
Team Member
Juice It Up!
07.2022 - 12.2022
Bachelor of Science - Music Composition
Los Angeles Film School
High School Diploma -
Lakeside High School