Khai Nguyen
Greensboro,US
Summary
Dedicated Certified Pharmacy Technician with over five years of diverse experience in retail, long-term care, hospital, and independent pharmacy settings. Expertise in insurance adjudication and exceptional customer service ensures a seamless experience for patients and healthcare providers. Proficient in utilizing pharmacy software and managing inventory control, ready to contribute effectively to a collaborative team. Eager to leverage skills and experience as a Certified Pharmacy Technician in a dynamic environment that values innovation and patient care.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Inpatient Pharmacy Tech (II) Certified
UNC Health
Chapel Hill, NC
06.2025 - 04.2026
- Applied aseptic techniques in the preparation of sterile compounded products, including blood factors and controlled substances, while adhering to regulatory compliance.
- Compounded pediatric fluid bags and adult TPN to ensure dosing accuracy through precise weight-based calculations and verification of sterile techniques.
- Executed meticulous record-keeping for compound 360 batches, ensuring thorough documentation for quality assurance and traceability.
- Oversaw off-hours operations for hazardous drug intravenous medications and oral medications, utilizing BD closed system transfer devices (CSTD) to maintain safety protocols.
- Managed coordination efforts with pharmacists and clinical teams, focusing on urgent order triage and ensuring efficient delivery to inpatient units.
Certified Pharmacy Technician (II) PRN CHIP
UNC Health
Chapel Hill, NC
12.2025 - 04.2026
- Achieved timely and accurate delivery of hazardous and non-hazardous medications to patient-specific bins and Pyxis systems. Strengthened oncology infusion operations by effectively tubing medications and supporting team efforts during critical staffing shortages.
Certified Pharmacy Technician II IV Production
Atrium Health Wake Forest Baptist
Winston-Salem, NC
06.2024 - 04.2026
- Conducted aseptic preparation of IV admixtures and sterile compounds, maintaining compliance with USP standards to safeguard patient health and manage hazardous materials.
- Executed rigorous cleaning protocols to ensure cleanroom and production equipment met safety and hygiene standards.
- Conducted regular assessments of drug and supply inventories, facilitating prompt replenishment orders to support continuous production.
- Documented batch records to uphold hospital standards for quality control and safety protocols.
- Managed operation and maintenance of Pentapack HP500 automated hospital dosing and packaging system, ensuring precise labeling of unit doses.
Certified Pharmacy Technician PRN Outpatient Pharmacy
Atrium Health Wake Forest Baptist
Winston-Salem, NC
06.2024 - 04.2025
- Assessed insurance claims and facilitated resolution of prior authorization issues by notifying providers to submit required documentation.
- Achieved timely and accurate prescription fulfillment through effective medication packaging and labeling. Improved patient service by systematically organizing prescriptions into designated bins. Enhanced operational efficiency by ensuring proper medication dispensing practices.
- Managed patient interactions and provider coordination to guarantee timely and affordable prescription fulfillment.
Certified Pharmacy Technician PRN Oncology
Atrium Health Wake Forest Baptist
Winston-Salem, NC
06.2024 - 04.2025
- Performed comprehensive medication preparation, encompassing labeling, repackaging, and both sterile and non-sterile compounding techniques.
- Facilitated efficient medication delivery processes to ensure proper storage and compliance.
- Performed cycle counts and inspections to uphold inventory integrity and support logistical operations.
- Executed routine cleaning and safety checks in accordance with regulatory standards to uphold workplace integrity.
- Maintained accurate and timely completion of required documentation, including temperature logs and training records, to ensure compliance.
- Implemented technology and information systems to streamline and optimize daily workflow processes.
- Specialized in compounding and preparing intravenous chemotherapy medications in compliance with safety protocols.
Lead Pharmacy Technician Long Term Care
Triad Choice Pharmacy
Winston-Salem, NC
01.2021 - 06.2024
- Managed phone inquiries and resolved insurance and billing issues to ensure therapy continuity for patients.
- Oversaw meticulous preparation of medication trays, ensuring compliance with pharmacy standards for monthly batch distribution to group homes.
- Achieved efficient management of unsold prescription returns, contributing to streamlined inventory processes. Enhanced accuracy of stock levels through diligent inventory control. Improved medication availability by verifying vendor shipments and executing timely restocking.
- Facilitated high-quality support for facility staff and patients to streamline processes and reduce medication discrepancies.
Dispensing Pharmacy Technician/ Lead Pharmacy Procurement Technician
Upstream Pharmacy
Greensboro, NC
11.2020 - 12.2021
- Collaborated with pharmacy team to accurately fill prescriptions and efficiently package medications for delivery.
- Ensured safe patient use by accurately labeling prescriptions and OTC products with appropriate auxiliary and cautionary information.
- Streamlined purchase order reconciliation processes and upheld meticulous documentation of invoices to enhance procurement accuracy.
- Oversaw periodic inventory assessments to maintain stock integrity. Eliminated expired items to enhance inventory quality. Sourced alternative products and pricing strategies to mitigate backorders and ensure consistent supply flow.
- Maintained high pharmacy accuracy and productivity through diligent stock management and thorough vendor verification processes.
Certified Pharmacy Technician
Walmart Neighborhood Market
Greensboro, NC
09.2020 - 10.2021
- Streamlined entry and processing of patient data and transactions, enhancing overall workflow and accuracy.
- Ensured accurate counting, measuring, and preparation of medications to uphold legal and procedural standards in pharmacy operations.
- Supported operational efficiency through accurate data entry, inventory management, and timely dispensing of prescriptions.
Pharmacy Technician/ IV Pharmacy Tech
Pharmerica
Greensboro, NC
02.2019 - 05.2020
- Facilitated prescription preparation and packaging processes to ensure timely and accurate delivery to patients.
- Executed labeling procedures and meticulously documented dispensing records to support regulatory adherence and product safety.
- Prepared and compounded sterile IV admixtures (including nutrition/hydration) to ensure patient safety and adherence to USP guidelines.
- Performed thorough cleaning of equipment and regular inventory assessments to maintain operational safety within the pharmacy.
Certified Pharmacy Technician
Kerr Drug
Greensboro, NC
07.2007 - 05.2009
- Utilized pharmacy systems to accurately prepare and dispense prescriptions, confirming patient and drug details under pharmacist guidance.
- Streamlined drive-thru and pickup operations, focusing on timely service and resolution of patient concerns.
- Ensured precision in dispensing records while facilitating daily pharmacy tasks to uphold service and accuracy standards.
Certified Pharmacy Technician
Moses Cone Hospital
Greensboro, NC
08.2004 - 07.2005
- Facilitated hospital pharmacy operations by restocking supplies, addressing phone inquiries, and overseeing cassette bin management.
- Executed removal of expired and unused medications from circulation to maintain inventory integrity and regulatory compliance.
- Monitored stock levels and upheld cleanliness to promote safety and operational efficiency within the pharmacy.
Education
Bachelor of Science - Chemistry w/conc. in Biochemistry
UNC-Greensboro
Greensboro, NCundefined
UNC-Chapel Hill
Chapel Hill, USSkills
- Inventory control
- Record preparation
- Dispensing medications
- Quality assurance standards
- Teamwork and collaboration
- Attention to detail
- HIPAA compliance
- Pharmacy software proficiency (Epic, PioneerRx, Dispill)
- Automated Dispensing Cabinets (Pyxis, Omincell)
- Data entry
- Customer service
- Problem-solving skills
- Insurance billing
- Medication dispensing
- Filling prescriptions
- Drug classification
- Refill requests
- Proper labeling
Certification
- PTCB, License # 38121038, 2028-01
- NCBOB, Registration 13080, 2026-12
LANGUAGES
English
Fluent
Timeline
Certified Pharmacy Technician (II) PRN CHIP
UNC Health
12.2025 - 04.2026
Inpatient Pharmacy Tech (II) Certified
UNC Health
06.2025 - 04.2026
Certified Pharmacy Technician II IV Production
Atrium Health Wake Forest Baptist
06.2024 - 04.2026
Certified Pharmacy Technician PRN Outpatient Pharmacy
Atrium Health Wake Forest Baptist
06.2024 - 04.2025
Certified Pharmacy Technician PRN Oncology
Atrium Health Wake Forest Baptist
06.2024 - 04.2025
Lead Pharmacy Technician Long Term Care
Triad Choice Pharmacy
01.2021 - 06.2024
Dispensing Pharmacy Technician/ Lead Pharmacy Procurement Technician
Upstream Pharmacy
11.2020 - 12.2021
Certified Pharmacy Technician
Walmart Neighborhood Market
09.2020 - 10.2021
Pharmacy Technician/ IV Pharmacy Tech
Pharmerica
02.2019 - 05.2020
Certified Pharmacy Technician
Kerr Drug
07.2007 - 05.2009
Certified Pharmacy Technician
Moses Cone Hospital
08.2004 - 07.2005
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UNC-Chapel Hill
Bachelor of Science - Chemistry w/conc. in Biochemistry
UNC-Greensboro