Khai'lan Lewis
Dallas
Summary
Detail-oriented administrative professional with a solid background in data entry and relationship building. Experienced in supporting team collaboration and improving service response times, committed to ensuring operational excellence and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Member Service Specialist
Medline Industries, Inc
Southaven, MS
05.2025 - Current
- Assisted customers with inquiries and resolved issues efficiently.
- Provided information on product offerings and services to enhance customer satisfaction.
- Processed membership applications and maintained accurate records in CRM system.
- Collaborated with team members to streamline service processes and improve response times.
EHS Specialist
The Hershey Company
Memphis, TN
10.2023 - 05.2025
- Conducted safety audits to ensure compliance with environmental regulations and company policies.
- Developed training materials for employee safety programs, enhancing awareness of best practices.
- Implemented incident investigation processes to identify root causes and prevent recurrence.
- Collaborated with cross-functional teams to assess risks and create mitigation strategies.
Human Resources Assistant
Baxters Health Care
Cleveland, MS
06.2021 - 09.2023
- Assisted in recruitment processes, coordinating interviews and managing candidate communications.
- Supported onboarding activities, ensuring compliance with company policies and procedures.
- Maintained employee records in HRIS, ensuring data accuracy and confidentiality.
- Processed payroll and benefits administration, resolving discrepancies efficiently.
Education
Bachelor of Science - Human Resources Management
University of Memphis
Memphis05-2028
Skills
- Data entry proficiency
- Relationship building
- Office 365 security
- Microsoft teams
- Customer service
- Incident reporting
- Hazard identification
- Administrative skills
- Office administration
- Maintaining files
- Team player
- Conflict management
Languages
English
Full Professional
Timeline
Member Service Specialist
Medline Industries, Inc
05.2025 - Current
EHS Specialist
The Hershey Company
10.2023 - 05.2025
Human Resources Assistant
Baxters Health Care
06.2021 - 09.2023
Bachelor of Science - Human Resources Management
University of Memphis