Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Khalia Alvarez

El Paso,TX

Summary

Highly organized and personable, with strong ability to lead and motivate team in fast-paced retail environment. Possesses comprehensive knowledge of cash handling procedures and customer service excellence, coupled with proficiency in point-of-sale systems. Committed to optimizing operational efficiency and enhancing customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier Manager

Smash Juicy Burguers
01.2024 - 06.2025
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.

Sales Associate

Five Below
07.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma -

The University of Texas At El Paso
El Paso, TX

Skills

  • Customer service
  • Cash handling and management
  • Teamwork and collaboration
  • Problem resolution
  • Decision-making
  • Financial management
  • Business development

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier Manager

Smash Juicy Burguers
01.2024 - 06.2025

Sales Associate

Five Below
07.2022 - 03.2023

High School Diploma -

The University of Texas At El Paso

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Khalia Alvarez