Khalia Sewell
Brooklyn,NY
Summary
My name is Khalia Sewell and I am a Dedicated and passionate student presently obtaining a criminal justice degree that has a love for interacting with other groups. Skilled in building healthy connections and effectively communicating with others, using a natural ability to understand and relate to people. I have a strong curiosity about the workings of the legal system and how it affects society. I am proactive and creative, dedicated to gaining real-world experience and making a significant academic and community impact on the subject of criminal justice.
Overview
4
4
years of professional experience
Work History
Cashier
Tops Friendly Markets
01.2023 - 05.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Youth Development Professional
Boys And Girls Club
10.2021 - 04.2023
- Increased participant engagement through the creation of a welcoming and inclusive environment for all youth members.
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Organized special events that showcased participant achievements, strengthening connections between our organization and the surrounding community.
- Collaborated with team members to develop comprehensive programs addressing diverse aspects of youth development.
- Improved communication skills among participants by facilitating group activities and fostering open dialogue.
Team Member
Franco's Pizza
10.2020 - 12.2022
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
- Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Enhanced customer satisfaction by providing efficient and friendly service during food preparation.
Education
Bachelor of Science - Criminal Justice
SUNY Buffalo State
Buffalo, NY05.2024
High School Diploma -
Brooklyn College Academy
Brooklyn, NY06.2019
Skills
- Customer Service
- Customer Assistance
- Cash Handling
- Cash Management
- Issue Resolution
- Group Supervision
- Program Planning
- Safety understanding
- Documentation skills
- Youth Mentoring
Timeline
Cashier
Tops Friendly Markets
01.2023 - 05.2024
Youth Development Professional
Boys And Girls Club
10.2021 - 04.2023
Team Member
Franco's Pizza
10.2020 - 12.2022
Bachelor of Science - Criminal Justice
SUNY Buffalo State
High School Diploma -
Brooklyn College Academy
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