Khalia A. Ladson
Summary
Dynamic sales professional with proven expertise in relationship building and upselling, honed at prestigious retailers including Nordstrom Rack. Excelled in adapting sales strategies to meet diverse customer needs, significantly enhancing client relations and satisfaction. Skilled in team collaboration and adaptability, consistently achieving and surpassing sales targets.
Overview
3
3
years of professional experience
Work History
Sales Specialist
Alo Yoga(Seasonal)
11.2024 - 01.2025
- Provided first-rate service to all customers and potential customers.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Sales Consultant
Macy's(Seasonal)
12.2022 - 01.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
Sales Specialist
Nordstrom Rack
10.2021 - 05.2022
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Ensure the sales floor is visually appealing and well-stocked
Education
Bachelor of Science - Entrepreneurship
Morgan State University
Baltimore, MD05-2026
High School Diploma -
Uniondale High School
Uniondale, NY05-2022
No Degree -
Joseph M. Barry Career Technical Education Center
Westbury, NY05-2022
Skills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
- Team collaboration
- Adaptabillity
Timeline
Sales Specialist
Alo Yoga(Seasonal)
11.2024 - 01.2025
Sales Consultant
Macy's(Seasonal)
12.2022 - 01.2023
Sales Specialist
Nordstrom Rack
10.2021 - 05.2022
Bachelor of Science - Entrepreneurship
Morgan State University
High School Diploma -
Uniondale High School
No Degree -
Joseph M. Barry Career Technical Education Center
Similar Profiles
Loreal ThompsonLoreal Thompson
E-commerce Customer Service Representative at Alo Yoga and Alo MovesE-commerce Customer Service Representative at Alo Yoga and Alo Moves
Tailiyah GarrettTailiyah Garrett
Amazon at SeasonalAmazon at Seasonal
Ethan WongEthan Wong
Pet Sitter at SeasonalPet Sitter at Seasonal
Kathy FooteKathy Foote
Sales Specialist at Home DepotSales Specialist at Home Depot
Giulio BossiGiulio Bossi
Sales Specialist at Hitachi EnergySales Specialist at Hitachi Energy