Aronne Baker
Brandon,FL
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Registered Pharmacy Technician
Advent Health Tampa
Tampa, FL
12.2023 - Current
- Filled medication orders in accordance with physicians' instructions and departmental policies.
- Maintained accurate records of medications dispensed, including controlled substances.
- Processed prescriptions electronically using a computerized system.
- Adhered to all safety protocols when handling hazardous materials.
- Verified patient information for accuracy on each prescription filled.
- Reviewed stock levels and placed orders for additional supplies as needed.
- Ensured compliance with departmental policies and procedures related to medication dispensing.
- Monitored storage areas for temperature control, cleanliness, security.
- Answered telephones to respond to questions or requests.
Registered Pharmacy Technician
Walgreens
Brandon, FL
04.2022 - 12.2023
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Entered prescription information into computer databases.
- Established or maintained medications and other patient profiles.
Medical Receptionist
TGH Urgent Care powered by Fast Track
Tampa, FL
05.2021 - 03.2022
- Entered insurance, demographics and health history into patient database.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Protected patients by observing strict HIPAA guidelines.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Straightened up waiting room to maintain neat and organized space.
- Followed infection control procedures to protect patients and staff in waiting area.
Receptionist
Hillsborough Community College - Ybor City Campus
Tampa, FL
08.2019 - 06.2021
- Greeted clients, assessed needs and directed to appropriate personnel.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Host
Sugar Factory
Tampa, FL
07.2020 - 02.2021
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Accommodated clients with children and special needs to promote comfortable dining experience.
- Monitored dining area to assess server capacity and estimate wait times.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Answered telephone to provide dining information and take party reservations.
- Escorted clientsto seating area, furnished menus and highlighted daily specials to promote positive experience.
- Greeted guests and welcomed all new clients and gathered information to seat groups or place on waitlist.
- Notified server after seating parties in section to facilitate prompt service.
Cashier
Culvers
Brandon, FL
05.2020 - 06.2020
- Helped customers find specific products, answered questions and offered product advice.
- Operated cash register, collected payments and provided accurate change.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer service.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Cashier
Crispers
Brandon, FL
07.2018 - 03.2020
- Helped customers find specific products, answered questions and offered product advice.
- Operated cash register, collected payments and provided accurate change.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Monitored sales events, added new merchandise and rang up purchases.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Welcomed customers, offering assistance to help find necessary store items.
Education
Bachelor of Science - Health Sciences
University of South Florida
Tampa, FL12.2023
Associate of Arts - Nursing
Hillsborough Community College
Tampa, FL08.2021
High School Diploma -
Tampa Bay Tech High School
Tampa, FLSkills
- Guest Relations
- First Person of Contact
- Customer Service
- eCW Software
- Reservations
- Scheduling
- Answering/returning phone calls
- Handling money/ transactions
- Planning
- Point of Sale Systems Proficiency
- Proper Labeling Procedures
- Prescription Refill Fulfillment
Accomplishments
- CPR certified-2022
- Earned board certification from Pharmacy Technician Certification Board- (2022- current)
Timeline
Registered Pharmacy Technician
Advent Health Tampa
12.2023 - Current
Registered Pharmacy Technician
Walgreens
04.2022 - 12.2023
Medical Receptionist
TGH Urgent Care powered by Fast Track
05.2021 - 03.2022
Host
Sugar Factory
07.2020 - 02.2021
Cashier
Culvers
05.2020 - 06.2020
Receptionist
Hillsborough Community College - Ybor City Campus
08.2019 - 06.2021
Cashier
Crispers
07.2018 - 03.2020
Bachelor of Science - Health Sciences
University of South Florida
Associate of Arts - Nursing
Hillsborough Community College
High School Diploma -
Tampa Bay Tech High School