Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Khalifah Muhammad

Houston,TX

Summary

Talented Intake Specialist offering 5 years of experience in conducting patient interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Intake Triage Coordinator

VGM Homelink
07.2018 - 08.2023
  • Obtained case history and gathered triage information to determine appropriate avenue for care.
  • Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
  • Verified patient insurance eligibility and identified primary care physician, contacting office to obtain patient file.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Completed intake assessment forms and filed clients' charts.
  • Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
  • Collected, verified, recorded and processed client demographics, insurance payments and referral information.

Dietary Aide

Landmark Commons
01.2017 - 06.2018
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
  • Maintained strict levels of cleanliness for tables, floors and prep areas.
  • Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
  • Arranged tray and or table settings with proper tableware, condiments and tray card.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows.

Education

High School Diploma -

West High
Waterloo
06.2018

Skills

  • Patient Health Information Access
  • HIPAA and Confidentiality Compliance
  • PowerPoint Presentations
  • Data Verification
  • Data Entry
  • Reviewing Patient Information
  • Diagnostic Codes
  • Records Management
  • Demographics Information
  • Patient Rights
  • Protected Health Information
  • ICD-10 (International Classification of Disease Systems)

Certification

  • Medical Billing Specialist

Timeline

Intake Triage Coordinator

VGM Homelink
07.2018 - 08.2023

Dietary Aide

Landmark Commons
01.2017 - 06.2018

High School Diploma -

West High
  • Medical Billing Specialist
Khalifah Muhammad