Khambrel Webb
Fredericksburg,TX
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
The Peach Tree Inn
Fredericksburg, TX
06.2024 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Oil Change Technician
VC Racing
Fredericksburg, TX
05.2022 - 06.2023
- Performed oil changes on vehicles according to manufacturer specifications and customer requirements.
- Checked fluid levels, replaced filters, and topped off fluids as necessary.
- Inspected vehicle components such as brakes, tires, suspension systems, and steering mechanisms.
- Cleaned engine parts and applied anti-corrosion materials when necessary.
- Repaired or replaced worn or broken parts such as hoses, belts, and spark plugs.
- Provided estimates for labor costs associated with oil changes and other services.
Cashier
Halftime Bar & Grill
Fredericksburg, TX
05.2021 - 12.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
Customer Service Representative
Teletech Communications
Daytona Beach, FL
02.2019 - 07.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed strong relationships with customers by providing personalized assistance and support.
Warehouse Associate
Federal Distributors
Saint Cloud, MN
06.2016 - 12.2017
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Packed goods for shipment in accordance with customer instructions.
- Labeled containers correctly for product identification purposes.
- Assisted in loading finished goods onto delivery vehicles as required.
Education
GED -
South Dade Adult Education Center
Homestead, FL06-2012
Skills
- Cash Handling
- Customer Service
- Inventory Control
- Complex Problem-Solving
- Customer assistance and interaction
- Work Prioritization
- Hospitality services
- Listening Skills
- Email and telephone decorum
- Verbal and written communication
- Researching skills
- Team Collaboration
Timeline
Front Desk Receptionist
The Peach Tree Inn
06.2024 - Current
Oil Change Technician
VC Racing
05.2022 - 06.2023
Cashier
Halftime Bar & Grill
05.2021 - 12.2022
Customer Service Representative
Teletech Communications
02.2019 - 07.2019
Warehouse Associate
Federal Distributors
06.2016 - 12.2017
GED -
South Dade Adult Education Center
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