Khamkeua Sipanya
Westminster,CO
Summary
Compassionate Health Navigator with over 11 years of experience in guiding patients through complex healthcare systems. Skilled in grief support, care coordination, and community outreach, successfully promoting health education and improving patient outcomes.
Overview
12
12
years of professional experience
Work History
Health Navigator
Cultural Wellness and Development Center
Aurora, CO
05.2014 - Current
- Guided clients through healthcare system navigation and ensuring access to necessary services.
- Provided emotional support during difficult times for patients and families, helping them to manage stress and anxiety through different coping mechanisms.
- Coordinated outreach programs to promote health education and wellness resources within the community.
- Collaborated with healthcare providers to streamline service delivery and improve patient outcomes.
- Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
- Shared culturally sensitive educational materials, ensuring effective communication of complex health information across diverse populations.
- Served as a liaison between healthcare providers and community-based organizations, creating a seamless continuum of care for patients.
- Assisted patients in scheduling doctor and healthcare appointments.
- Educated patients on insurance and healthcare plans.
- Conducted in-home visits to provide supportive services.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Managed caseload to satisfy multiple patients with diverse needs.
Education
High School Diploma -
Westminster High School
Westminster, CO05-1993
Skills
- Patient confidentiality
- Care coordination
- Resource navigation
- Grief support
- Cultural history
- Community advocate
- Attention to detail
- Problem-solving
- Verbal and written communication
- Interpersonal skills
- Community outreach
- Case management
- Visiting patient homes
Languages
Lao
Native or Bilingual
Thai
Native or Bilingual
Timeline
Health Navigator
Cultural Wellness and Development Center
05.2014 - Current
High School Diploma -
Westminster High School