Khang Duong
Santa Cruz,CA
Summary
Dynamic sales professional with a proven track record at physical and online stores, excelling in customer service and teamwork. Enhanced sales by optimizing inventory management and resolving customer issues. Skilled in problem-solving and time management, consistently achieving sales goals. Adept at handling transactions and fostering repeat business, contributing to an increase in customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Full Violence
01.2024 - 03.2025
- Collaborated with team members to meet daily sales goals and improve customer satisfaction.
- Handled inventory management tasks, including stock replenishment and organization of products.
- Managed returns, exchanges and refunds in accordance with store policy.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
Team Associate
Walmart
04.2024 - 12.2024
- Assisted team in executing daily operational tasks, ensuring timely project completion.
- Assisted customers with product selection, enhancing overall shopping experience.
- Operated point-of-sale systems accurately, ensuring efficient transaction processing.
- Maintained merchandise displays, optimizing visual appeal and promoting sales initiatives.
Crew Member
Tea Culture
08.2023 - 01.2024
- Provided exceptional customer service in fast-paced environment.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated kitchen equipment and tools safely to prepare food items.
- Assisted team members with order preparation and fulfillment tasks.
Education
Associates - Political Science
Cosumnes River College
Sacramento, CA05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Money handling
Timeline
Team Associate
Walmart
04.2024 - 12.2024
Sales Associate
Full Violence
01.2024 - 03.2025
Crew Member
Tea Culture
08.2023 - 01.2024
Associates - Political Science
Cosumnes River College
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