Khanh Nguyen
Elk Grove,CA
Summary
Friendly Head Server with significant track record of creating excellent service environments. Maintain loyal customer base by building personal relationships with guests. Systematically train and support servers every day to maximize team success.
Overview
7
7
years of professional experience
Work History
Head Server
Blue Nami Sushi
08.2021 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Streamlined dining operations for improved efficiency with effective communication and coordination among team members.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Reduced wait times, effectively managing reservations and seating arrangements.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
Server
Miso Japanese Restaurant
09.2020 - 11.2021
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server Manager
Dumpling House
09.2017 - 08.2020
- Enhanced server efficiency by monitoring performance and implementing necessary upgrades.
- Reduced downtime with proactive maintenance and regular system checks for optimal server functionality.
- Ensured data security by implementing robust backup strategies and disaster recovery plans.
- Streamlined processes through automation of routine tasks, increasing overall productivity.
- Optimized server configurations for improved performance, reliability, and costefficiency.
Education
High School Diploma -
Sheldon High School
Sacramento, CA05.2013
Skills
- Upselling techniques
- Menu Memorization
- Team Supervision
- Multitasking skills
- Guest Relations Management
- Relationship Management
- Training employees
- Task Delegation
Languages
Vietnamese
Native or Bilingual
Timeline
Head Server
Blue Nami Sushi
08.2021 - Current
Server
Miso Japanese Restaurant
09.2020 - 11.2021
Server Manager
Dumpling House
09.2017 - 08.2020
High School Diploma -
Sheldon High School
Similar Profiles
Mia DarbyMia Darby
Server at Sushi namiServer at Sushi nami
Pamela TamayoPamela Tamayo
Server/Hostess at Sushi Nami TooServer/Hostess at Sushi Nami Too
Melanie RatuMelanie Ratu
Sushi Chef at Nami SushiSushi Chef at Nami Sushi
ENAMULHAQ MIRZAYENAMULHAQ MIRZAY
COTA/L at PACSCOTA/L at PACS
Ernie CunananErnie Cunanan
Medical Laboratory Technician at IDEXX Reference LaboratoryMedical Laboratory Technician at IDEXX Reference Laboratory