Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kheira Djihane Medjahed

New York

Summary

Hospitality professional with extensive experience in customer service and team collaboration. Demonstrated success in enhancing guest experiences through strong interpersonal skills and meticulous attention to detail. Proven track record of improving service efficiency and guest satisfaction ratings.

Overview

1
1
year of professional experience

Work History

Hostess

Canto
New York
04.2025 - Current
  • Greeted guests warmly and guided them to their tables.
  • Managed reservations and ensured efficient seating arrangements.
  • Assisted servers by providing menus and taking initial drink orders.
  • Maintained cleanliness of the entrance and dining area.
  • Supported team members during busy service periods to enhance efficiency.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.

waitress

Stage door pizza
New York
10.2024 - 05.2025
  • Assisted in taking orders and accurately entering them into the system.
  • Provided excellent customer service to ensure a pleasant dining experience.
  • Maintained cleanliness of tables and dining areas throughout shifts.
  • Collaborated with kitchen staff to deliver timely food service.
  • Handled cash and processed payments efficiently at the register.
  • Responded to customer inquiries and resolved issues promptly.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Barista

Moka Cafe
New York
09.2024 - 12.2024
  • Engaged customers with friendly service and product recommendations.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Education

MBA - Mechanical Engineering

University of Oran
Oran , Algeria
06-2022

Skills

  • Customer service
  • Team collaboration
  • Communication skills
  • Strong interpersonal skills
  • Interactive communication skills
  • Detail-oriented
  • Time management
  • Attention to detail
  • Problem solving
  • Work under pressure

Languages

Arabic
Professional
French
Professional

Timeline

Hostess

Canto
04.2025 - Current

waitress

Stage door pizza
10.2024 - 05.2025

Barista

Moka Cafe
09.2024 - 12.2024

MBA - Mechanical Engineering

University of Oran