Kheondra Rancher
Bessemer,AL
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Amazon
Irondale, AL
09.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Central Supply Tech
Medical West
Bessemer, AL
07.2022 - 09.2023
- Conducted thorough inspections of incoming shipments, verifying accuracy and quality of products received.
- Maintained a clean and organized work environment, ensuring easy access to necessary supplies for medical staff.
- Supported infection control measures by adhering to strict guidelines for handling, storing, and distributing sterile items.
Customer Service Representative
Wells Fargo
Homewood, AL
11.2021 - 06.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Warehouse Associate
Amazon
Bessemer, AL
03.2020 - 08.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
Sales Associate
DTLR
Bessemer, AL
05.2018 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Cashier
Walmart
Bessemer, AL
08.2013 - 03.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Diploma -
Bessemer City High School
Bessemer, AL05.2012
Skills
- Customer Service
- Valid Driver's License
- Time Management
- Stocking and Inventory
- Shipping and packaging
- Attention to Detail
- Clean Driving Record
- Problem-Solving
Timeline
Delivery Driver
Amazon
09.2023 - Current
Central Supply Tech
Medical West
07.2022 - 09.2023
Customer Service Representative
Wells Fargo
11.2021 - 06.2022
Warehouse Associate
Amazon
03.2020 - 08.2021
Sales Associate
DTLR
05.2018 - 01.2020
Cashier
Walmart
08.2013 - 03.2018
Diploma -
Bessemer City High School