Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Khrista Raymond

Cumberland Gap,TN

Summary

Experienced shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Lead

Walgreens
New Tazewell, TN
08.2020 - Current
  • Facilitated onboarding of new hires.
  • Performed nightly cash counts for accurate records.
  • Managed shift operations by delegating tasks among team members in order to maximize efficiency
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Assisted customers with locating and securing desired products.
  • Assisted in the pharmacy when needed, helping customers and filling prescriptions

Assistant Store Manager

Walgreens
Nashville, TN
12.2021 - 09.2022
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Led teams in planning, implementation, and execution of merchandising.
  • Delegated work to staff, setting priorities and goals.
  • Managed the day-to-day operations of the store, including customer service, inventory management, and staff scheduling.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.

Customer Service Associate

Walgreens
Nashville, TN
12.2018 - 08.2020
  • Helped customers find specific products, answered questions, and offered product advice.
  • Stocked shelves with merchandise when needed.
  • Answered phone calls to assist customers with questions and orders.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

High School Diploma -

Wilson Central High School
Lebanon, TN
05-2020

Some College (No Degree) -

Lincoln Memorial University
Harrogate, TN

Skills

  • Employee training
  • Cash handling
  • Customer service
  • Time management
  • Problem-solving
  • Operational management

Certification

  • Licensed pharmacy technician

References

References available upon request.

Timeline

Assistant Store Manager

Walgreens
12.2021 - 09.2022

Shift Lead

Walgreens
08.2020 - Current

Customer Service Associate

Walgreens
12.2018 - 08.2020

High School Diploma -

Wilson Central High School

Some College (No Degree) -

Lincoln Memorial University

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Khrista Raymond