KHRYSTIAN BERRY
Starke,FL
Summary
Results-oriented retail leader skilled in managing store operations to maximize efficiency and customer satisfaction. Successfully trained teams to elevate service standards and implemented merchandising strategies that significantly increased sales and brand visibility.
Overview
9
9
years of professional experience
Work History
Store Manager
Selectel Wireless
Tallahassee, FL
12.2024 - Current
- Managed daily store operations to ensure efficiency and high customer satisfaction.
- Trained staff on product knowledge and customer service practices to enhance service quality.
- Oversaw inventory control to maintain optimal stock levels and reduce shrinkage.
- Implemented merchandising strategies that improved product visibility and increased sales.
- Resolved customer issues swiftly to maintain a positive shopping experience for all patrons.
- Resolved customer issues promptly, ensuring a positive shopping experience for all patrons.
- Conducted performance evaluations to guide employee development and enhance team dynamics.
- Coordinated schedules and staffing to effectively meet peak business demands.
SALES CONSULTANT
THE GOOD FEET STORE
06.2023 - 12.2024
- Provided expert consultation on product usage to prospective customers.
- Collaborated within a team to enhance efficiency and drive sales growth.
- Established and upheld high standards of customer service quality.
- Conducted follow-ups with customers to assess satisfaction and comfort with results.
RETAIL SALES ASSOCIATE
VERIZON
02.2022 - 05.2023
- Served customers by providing tailored product recommendations that met specific needs.
- Provided exceptional service during and post-sale, ensuring client satisfaction.
- Suggested product and service enhancements based on direct customer feedback to improve offerings.
- Maintained up-to-date knowledge of latest technology products and services.
- Created and nurtured new consumer and business accounts, contributing to market expansion.
RETAIL SALES MANAGER
METRO PCS
08.2021 - 02.2022
- Cultivated a culture of exceptional customer experience, ensuring consistent sales delivery and team growth.
- Achieved outstanding sales results while upholding operational standards and prioritizing employee and customer care.
- Maintained operational standards for inventory, revenue promotions, displays, and overall store environment.
- Drove marketing initiatives through social media and community events to boost customer engagement.
DELIVERY AND SALES ASSOCIATE
LOWE'S HOME IMPROVEMENT
02.2017 - 08.2021
- Contacted customers regarding scheduled deliveries and preferences, identified additional needs, suggested relevant products, and ensured proper installation of appliances to enhance customer satisfaction.
- Engaged with customers and generated sales leads while supporting sales team on the floor during downtime.
- Generated sales leads by actively engaging with customers on the sales floor during slower periods.
- Ensured proper installation of appliances and other products to maintain quality standards.
Education
BACHELOR'S - BUSINESS ADMINISTRATION
SANTA FE COLLEGE
Gainesville, FL06-2026
HONORS DIPLOMA -
Eastside High School
Gainesville, FL06-2016
Skills
- Retail operations
- Sales expertise
- Sales forecasting
- Inventory control
- Stock management
- Visual merchandising
- Operations oversight
- Shift management
- Recruitment and hiring
- Team leadership
- Team development
- Performance goals
- Customer service
Leadership Experience
Used product knowledge to promote and sell various products from a wide range of industries including fashion technology appliances, home goods and nutrition. Constantly led sales at every organization.
Timeline
Store Manager
Selectel Wireless
12.2024 - Current
SALES CONSULTANT
THE GOOD FEET STORE
06.2023 - 12.2024
RETAIL SALES ASSOCIATE
VERIZON
02.2022 - 05.2023
RETAIL SALES MANAGER
METRO PCS
08.2021 - 02.2022
DELIVERY AND SALES ASSOCIATE
LOWE'S HOME IMPROVEMENT
02.2017 - 08.2021
BACHELOR'S - BUSINESS ADMINISTRATION
SANTA FE COLLEGE
HONORS DIPLOMA -
Eastside High School