Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Olympic Medical Physicians
09.2023 - Current
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed medical records management, including filing, organizing and scanning documents.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Completed EKGs and other tests based on patient presentation in office.
Lead Front Desk Agent
7 Cedars
08.2020 - 04.2025
Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Collected room deposits, fees, and payments.
Resolved customer problems and complaints.
Handled assignments independently with good judgement and critical thinking skills.
<p>Patient Care Navigator</p>
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