Khulod (Lilly) Husrom

Dynamic and results-driven professional with extensive experience at Wendy's Restaurant, excelling in customer service and team leadership. Proven ability to train and mentor staff, enhancing performance and fostering a positive work environment. Strong attention to detail and time management skills contribute to operational efficiency and customer satisfaction.

Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.

• Resolved product issue through consumer testing.
• Documented and resolved complaints which led to business success.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved compliance with team by completing asorted tasks with accuracy and efficiency.
• Achieved [Result] by introducing POS strategies and leadership skills for team development.