Khurram Niazi
Aurora,CO
Summary
Dynamic Patient Access Specialist with a proven track record at University of Colorado Health Sciences, excelling in patient registration and insurance verification. Recognized for exceptional customer service and adept at maintaining HIPAA compliance. Skilled in financial counseling and committed to enhancing patient satisfaction through effective communication and organization.
Overview
19
19
years of professional experience
Work History
Patient Access Specialist
University Of Colorado Health Sciences
Aurora, CO
10.2013 - Current
- Maintained confidentiality of all patient information in accordance with HIPAA privacy and security regulations.
- Received patient inquiries or complaints, and directed them to the appropriate medical staff members.
- Handled high volume of incoming calls, providing exceptional customer service to patients and staff.
- Utilized hospital systems to update patient records, ensuring accuracy and completeness.
Volunteer
University of Colorado Health Sciences
Aurora, CO
01.2011 - 10.2013
- Offered support and assistance to community members.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Pharmacy Clerk
Omnicare Pharmacy
Golden, CO
05.2007 - 08.2008
- Ensured compliance with federal and state pharmacy regulations and laws.
- Prepared and delivered medication to patients in a timely manner.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
Lead Security Officer
Adams Mark Hotel
Denver, CO
05.2006 - 05.2007
- Ensured compliance with security protocols and procedures.
- Interacted with law enforcement officers when necessary regarding criminal activity, investigations, or arrests.
Education
Master of Science - Health Sciences
Lithuanian University Of Health Sciences
Lithuania06-2009
Skills
- Patient registration and insurance verification
- Financial counseling and HIPAA compliance
- Customer service excellence
- Time management and organization
- Insurance information collection and fee collection
- Patient identity verification
- Phone and email etiquette
Timeline
Patient Access Specialist
University Of Colorado Health Sciences
10.2013 - Current
Volunteer
University of Colorado Health Sciences
01.2011 - 10.2013
Pharmacy Clerk
Omnicare Pharmacy
05.2007 - 08.2008
Lead Security Officer
Adams Mark Hotel
05.2006 - 05.2007
Master of Science - Health Sciences
Lithuanian University Of Health Sciences
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