Khushmeet Mahal
Clovis,CA
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Clovis Cigarettes and Cigars. Excelled in complex problem-solving and demonstrated exceptional verbal communication. Skilled in time management and team leadership, significantly improving service delivery and fostering strong relationships with customers and suppliers.
Overview
4
4
years of professional experience
Work History
Manager
Clovis Cigarettes and Cigars
02.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
Server
Olive Garden
07.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Diploma -
Clovis East High School
Clovis, CA05.2021
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Server
Olive Garden
07.2023 - 12.2023
Manager
Clovis Cigarettes and Cigars
02.2021 - Current
Diploma -
Clovis East High School
Similar Profiles
Justin DoubackJustin Douback
Receiving Manager at Holt's Cigars Inc. / Ashton Cigars Inc.Receiving Manager at Holt's Cigars Inc. / Ashton Cigars Inc.
Carlos Da CruzCarlos Da Cruz
International Sales Manager at E-cigarettes WholesaleInternational Sales Manager at E-cigarettes Wholesale
Dhanashri KasthuriarachchiDhanashri Kasthuriarachchi
Undergraduate Student Researcher at Innovate HEPA Filters By Recycle Cigarettes ButtsUndergraduate Student Researcher at Innovate HEPA Filters By Recycle Cigarettes Butts