Dynamic and dedicated professional with extensive experience in customer service at Good Times Burgers & Frozen Custard. Proven ability to enhance customer satisfaction through effective communication and issue resolution. Skilled in cash handling and maintaining accuracy, fostering loyalty and repeat business through strong relationship-building.
Work History
Cashier
1 Year 4 Months
Walgreens | 04.2025 - Current
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Good Times Burgers & Frozen Custard
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Receptionist
3 Months
Sky Nail and Spa | 10.2024 - 01.2025
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
1 Month
Philly Cheese Steak Shoppe | 08.2024 - 09.2024
Facilitated seamless communication between team members.
Provided support to customers.
Ensured well-being and satisfaction of all individuals.
Performed thorough cleaning of entire premises.
Cashier
6 Months
McDonald's | 09.2023 - 03.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Hight School Diploma
Prairie View High School | Henderson, CO | 05.2024